FAQ – Buy Tyres Online From Anywhere in Singapore

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225/55R18 102V Michelin E-Primacy XL (EU)

235/40R18 95Y Michelin PilotSport-5 XL (EU)

Help Center

How do I know which tyre size I am using and which tyre is suitable for me?

Since variations based on options or vehicle manufacturer changes may determine the Original Equipment tyre size on your vehicle, always verify the size you are purchasing matches the tyre size for your vehicle (usually found in the door jamb, glove box lid or gas cap door) or in the Owner’s Manual.

Is it safe to purchase tyres online?

All credit card information entered is encrypted and only accessible by the banks. Tyres Online Sg Pte Ltd does not retain any credit card information from our customers. In addition, consumers will be prompted to enter the CVV Number (Card Verification Value) on the credit card which is a 3 digit number on VISA and MasterCard. Other added security such as one-time password (OTP) are additional layers of security implemented.

I can’t find what want.

Yes! Contact us with your required size (+65 8754 0420) and we can advise on the estimated availability of the tyre. You can also email us at info@tyresonline.sg and we will get back to you as soon as possible.

How does it work?

In 3 Easy Steps

Can I get my tyres fitted immediately after I have made my purchase?

Depends. Your order is not confirmed and we are unable to do any fitment until the funds have cleared into our account. Some banks can do it immediately whereas others may take up to 8 hours. If you need to get your tyres fitted urgently or immediately you can contact us and you will be advised.

I have make an online purchase, when can I get my tyres fitted?

Can I change my orders?

Yes, making changes to your order is easy. Simply email us at info@tyresonline.sg or call us as soon as you can with details of your current order and the changes you would like to make and we will do the rest. There is no charge for incorrect orders however it has to be of equivalent value. Top-up is required for items that are of higher value. No refunds will be given if you choose items with lower value.

Can I cancel my order?

You have the right to cancel your order within 24 hours from date of purchase. Logistics and admin charges of $50 applies.

To exercise your right to cancel, you MUST inform us of your decision to cancel by e-mail or WhatsApp using the contact details set out above.

Upon cancellation, we will pay the refund within 14 days after the day you notified us to cancel your order. We will refund you using the same means of payment as you used to pay your order.

Tyres that are not collected after 30 days will be charged for storage rental of $5.00/piece until it has been collected. We will refund you the price paid for the cancellation order (or part of the order cancelled), less any admin, logistic charges and storage charges.

Where do I get them fitted?

You will have a period of 30 days from the date of invoice to get your tyres fitted.

Workshop: Tyres Online Sg Pte Ltd

10 Kaki Bukit Road 1
KB Industrial Building
#01-32
Singapore 416175

Items on sale this week

225/55R18 102V Michelin E-Primacy XL (EU)

235/40R18 95Y Michelin PilotSport-5 XL (EU)

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